Telecom agency Vodafone Concept late on Thursday stated its voice and information companies have been restored in Maharashtra after being disrupted resulting from flooding of a key website in Pune amid heavy showers.
Subscribers of Vodafone Concept within the state confronted connectivity points since Thursday morning.
Companies might be restored after the deployment of interim options, the corporate that has been ceding subscribers to rivals amid intense competitors stated in a late night assertion.
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Vodafone Concept stated certainly one of its “key websites” in Pune’s Kalyani Nagar space acquired flooded due to the downpour, ensuing within the “partial disruption in companies” for subscribers throughout the state.
Not like tower infrastructure, which serves subscribers in an area space, the positioning was serving folks throughout the telecom circle, which affected the subscribers within the state.
“Our technical workforce has labored continuous, deployed interim options and restored voice and information companies,” an organization spokesperson stated.
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Hello! Heavy rain resulted in flooding of some areas together with certainly one of our key websites within the metropolis. Our technical workforce has labored continuous, deployed interim options and restored Voice & Knowledge companies. We sincerely remorse the inconvenience prompted to our prospects – Rene
— Vi Buyer Care (@ViCustomerCare) October 16, 2020
Plenty of customers took to social media to vent their frustration all through the day, because the companies snapped.
Me ready for Vodafone-Concept community – pic.twitter.com/SUamQR7whn
— India Developed (@Develpoed_India) October 15, 2020
Maharashtra, some of the industrialised states, is a key telecom market. The disruption comes at a time when the competitors may be very intense within the telcos house the place Vodafone Concept is ceding subscribers to its rivals.
Pune and different components of western Maharashtra have been experiencing heavy downpour since Wednesday night and a few low mendacity areas of the town have additionally reported water logging.