Configure Reliance Broadband for WiFi -Login Problem Resolved

Configure Reliance Broadband for WiFi -Login Problem Resolved

Hi guys, today I am going to share my personal experience with reliance broadband WiFi Router configuration problem and how I get rid of the problem/issue. I found that most of the new user are having the same problem. When I searched for it and whenever I tried the solutions given on the internet gave me headache as none of them worked. Even my internet using the Ethernet stopped working. I tried hard and finally found a way to resolve it.

About Reliance Broadband:

I shifted to my new flat (on rent 😉 ) in Gurgaon (HR) with my friend on 1st December 2014 and I needed internet to work on. I found that Reliance was providing wired broadband on attractive plans, i.e. 2MBPS unlimited for 750 Rs. and another good plan which I chose for Rs. 999/month was 4MBPS upto 50GB and then unlimited with 1MBPS speed. We contacted Reliance and  the sales executive came to our location. He charged us Rs.999 for our plan and 800 for installation. We asked about Wireless/WiFi router but he told that they provide wired router only. Then I asked if he would help in configuration of wireless connection using my personal router. He replied that he didn’t have enough technical knowledge but he would help by calling another technical person. He told that the installation team would come after two days.

Reliance kept their promise. The installation team came after 2 days, installed the broadband and provided our reliance username and password. They had come with the basic router with 1 ADSL and 1 Ethernet RJ45 port. But we had 2 Laptops and 2 Smartphones to connect with. And hence, it was not enough for us. After 1 week, I brought the UTStarcom WA3002G4 wireless/WiFi router from home, which I was using earlier with BSNL broadband. I connected the ADSL and LAN cable to the router and logged in on reliance portal. It worked like a charm.

Configure Reliance Broadband for WiFi -Login Problem Resolved

Reliance Broadband Connection to PC/Laptop:

Then we connected our second laptop with another LAN cable and what we observed that the reliance login portal page opened. I entered the username and password and then I clicked on login. Then on reliance login portal, a message was displaying “Your previous session has been terminated abruptly, Please click here to terminate your session“. After providing the correct answer to the secret question, It displayed “You have successfully logged off, Click here to login to surf the internet.” Then the internet worked fine but the sad part was that it could be used only on one device and the other device was being logged out and thus we couldn’t access the net on the previously running device.

We were surprised what he told us next. He demanded 300Rs. just for telling the configuration. My friend agreed for giving him the money but I refused and thought it would be incentive for our efforts and would further motivated us. We tried different combinations under WAN settings and tried hard but nothing seemed to work. We tried again next day and further no luck.

And finally, we got the happy moment. A combination of settings worked like charm and we were able to connect as many devices as we had. We have the router: UTStarcom WA3002G4 which came with BSNL broadband a few years ago. Here is the screenshot. I configured in my Windows 8.1

Configure Reliance Broadband for WiFi -Login Problem Resolved

Here is the step by step guide to configure the router :

1.First of all find out the default router access IP, username and password of your router. In my case the IP was , the router login username was admin and the router login password was admin.You can also check your IP address using simple command in CMD just type “ipconfig”.

2.IN case of not able to see ip address or router page doesn’t opened then change Ip in your computer, go to Network and LAN settings then click on the icon in front of connections


3. Now go to properties and then double click on IPv4.



4.  Now select “Use the following IP address”.

In IP address, fill the value 3 more than your Router’s IP address in the last digit.

Use as your subnet mask.

And put your Router’s IP address in Default Gateway.


5. Now open your browser and enter the Router’s IP address in the address bar



6. Click on Wireless in the left panel and Set SSID for your WiFi Network which is name of your wifi other settings are not necessary but depends on you.


7. Set the password for your WiFi to secure it



You are reading: Configure Reliance Broadband for WiFi -Login Problem Resolved

8. Click on the Advanced Setup –>WAN



9. Set the value 0 for VPI and 35 for VCI

Leave tagging unchecked

Select UBR Without PCR in service category

Leave quality of service unchecked



10. Select MAC Encapsulation Routing in connection type

Select LLC/SNAP-BRIDGING in Encapsulation mode

Now Click next



11. Select “obtain an IP address automatically”
Select “obtain default gateway automatically”
Select “obtain DNS server address automatically”

Click next



12. Tick “Enable NAT” , “Enable FirewaLL” and “Enable WAN service” and leave the name as br_0_35
Click Next



13. Now click on save



14. Now go to Management–> TR 069 Client and select disable.



15. Now go to Management–> Save /Reboot
Click on the Save/Reboot button and your router will reboot.
Now enjoy the happy surfing



Watch Video Tutorial On YoutTube:


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Users Still Having problem to connect multiple devise at a time can use Connectify Hotspot. Connect you Laptop with LAN cable then share using this software.


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  1. Good day very nice web site!! Guy .. Beautiful ..
    Wonderful .. I’ll bookmark your web site and take the feeds also?
    I am happy to search out so many helpful info here within the submit, we’d like develop more strategies on this regard, thank you for sharing.
    . . . . .

  2. Any luck trying to make the router itself login and provide connection for all the devices without them getting the same page every time they connect ? And will it autoconnect after 24 hours?

  3. Hey admin..great post!!! Using these configurations can i connect a reliance broadband to a wifi router and use it for multiple devices simultaneously?

    • Yes you can. Use the configurations given in the post and enjoy! However, the steps may vary in different routers.

  4. Hai admin, Me too have same problem that i can access internet from only one device over wifi of router(vmc an1020-21) its bsnl router. after googling several sites i found ur article very near to my problem but i cant access upto now since in my router configuration i dont have option \UBR without PCR\ i have \UBR with PCR\. Can u suggest anything else for this problem.
    My ISP is apptel broadband, Thanks in advance.

  5. I didn’t get the about option in my BSNL ADSL wifi router, Iam tring to configure it with reliance BB .every ISP provides wifi router , why Reliance don’t ?
    and what i saw , reliance BB works at ONE PC at a time .
    Reliance sucks…

    • I used to get frustrated like you when I got no solution for initial period. My frustration increased when I asked the guy who install this new broadband. He told me he would charge for that. Then I tried hard and finally came with the solution. Just don’t quit

  6. I have a iball baton wifi router. It doesn’t have the settings you mentioned above. How can I make it work with my reliance broadband?

  7. Hi, i successfully tried the steps mentioned by you and my data one WA3002G4 started working perfectly, and i also saved Rs.400/-, that apart am proud that i did it myself, thanks a lot. venkatesh, bangalore.

  8. i want to configure asus rt n 12+ router with reliance broadband plz help me out with this problem….im stucked

  9. I’m using a reliance broadband wifi (1 Mbps, UTStarcom router). My wifi works fine in 4 devices once I have logged in from my laptop. But now my laptop is experiencing some problem hence is in the servicing center, and I’m not able to use the wifi in any other device as logging in is possible only from my laptop. How can I resolve this?

  10. I have relaince broadband i configured router accordingly its working but my phone is not working (landline which is connected to modem.) can you help me how can i configure ahead to start my ip phone also.
    Awaiting your reply.

  11. Hello,
    Thanks for posting good information.
    I am facing different issue.
    I have Micromax CDMA dongle and I am using reliance CDMA mobile data with it. It’s working good when I connect dongle directly to PC/Laptop.
    Now I am facing problem when I connect this dongle to Dlink dwr111 wireless router. On routers status I am getting \Connecting \ message only.
    Please help me to configure it properly on this router
    Thanks !!

    • Use the most suitable configurations that worked with other device and give it a try by heart. There might be just a little mistake and you will be glad

  12. I wana ask u , u r using this BSNL provided ADSL2 wifi router after a modem that reliance provides or u even have replaced that adsl2 modem ( provided by Reliance) also with this BSNL adsl wifi router ?

    and do u have any trick to automate the LOGIN process , is there any kind of login setting that can put in your router or any other company’s router , I have TP-LINK wifi router added after zte modem ( Reliance porvided ) .
    Your reply will be appreciated

  13. Guys Try this, this method did worked for me
    1) go to ip address (say
    2) then under connection type
    3) choose dynamic/fixed IP
    4) set vpi=0, vci=35
    5) restart router if doesnt work unplug, restart again
    thats it, Finished!! You will see green led light on.. Enjoy!!!

  14. hey i would like to know that in reliance broadband after login period expires i have to login again so is there any way to avoid login every time..means is there any way to just login one time only no need to login again ..waiting for your answer.. thnxx in advance

  15. I am using reliance broadband. As mentioned in your post they provide normal adsl modem. I had a belkin adsl wifi modem which had a issue with its Rj 11 port bec of which i cant use it straight away. So using Lan cable i bridged it and was able to use the wi fi from belkin. Net is working fine. The only problem i am facing is.. each time i log from each mobile or lap initially i need to log in from each device. As i have 4 devices logging from each device is waste of time.. is there any solution to it.

    • Users Still Having problem to connect multiple devise at a time can use Connectify Hotspot. Connect you Laptop with LAN cable then share using this software.

  16. hello bro,i searched on google n found ur post ,i got the same plan fr reliance broadband but in my case they dint have modems so told me to buy my own wifi router and they would help me configure ,i bought they connected the wire and configured with help of my the problem is i use wifi all the time on my iphone or my parents use on their android phones and we hardly use macbook .Now as u know internet connects well(i know that from the diff signals on routers) and everything works well but after one hour or so even though the lights are showing and my wifi is connected on phone ,speed goes n suddenly nothing works until i restart my modem ..this sux!!now thats annoying ,what should i do….and sometimes it even happens that it logs out and i have to switch on my lappy to log in to broadband reliance site!!!i had bsnl earlier and there was never such log in problems !!!what should i do???

    • It seems that may be session expire because some time same happens to me as well but not this sudden when I continue surfing there is problem. But when I leave it for some time I need to login again because of electricity fluctuation. Please check this issue or to any modem expert.

  17. Sir, from last two days I am facing the same problem of termination on reliance broadband network. I am using belkin router.
    And it displaying the same masaage like “Your previous session has been terminated abruptly, Please click here to terminate your session“. And when i clicked it ask for user ID and after that secret question that is ” What was yourwas first company name” . I given secret answer that is ‘reliance’ bt it didnt working and displaying a massage that
    ‘Seceret answer is Incorrect’. I have also contacted customer servises and when I shared the problem they provide me a new login password that was ‘broadnet’, when i used this one, it redirected me automatically to a new page for change password. Here I was asked for current password (that was broadnet) and new password but when I filled all details and submitted it redirected to a blank page nd hasn’t worked and when I re-opened reliance login portal page and tried all password but the problem was same.

    • Sir, I’m also facing the same problem. did the issue got resolved from your end? if yes, kindly share the solution. Thank You.

  18. Is there any solution for auto login on reliance so that we don’t need to login to the portal like in Airtel.
    Earlier i was using Airtel, in that the internet works every time, no need to login.

  19. Is there any solution for auto login on reliance so that we don’t need to login to the portal
    I am using 2 mbps unlimited plan

  20. Thanks for your post.. Im not sure if this issue might still persist but I was curious to know thiz stuff and I came through this post of yours. Well written, explained and solved.
    Reliance team is going to start my services from today, I hope everything works fine 🙂

  21. I am using reliance broadband.This is the session related thing and it is dependent on reliance server, we can’t do anything in this case

  22. Does anyone knows the configuration settings for Cadyce wifi adsl2 router/modem that works on reliance broadband. The issue is it works well on the LAN but all wifi device connections are slow or regular breaks.

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